Snowbird-Lodge-April-2020-care-and-safety-update

We happily look forward to the day we can welcome you, our guests, back on the mountain to share the views, the food, the fire, the peace, the conversation, and all that Snowbird is as a sanctuary for you. 

While things on the mountain are not business as usual, we are committed to taking care of our team and the lodge as we look ahead to serving you soon. 

We’ve been cleaning, painting, sharing recipes online, tending to the grounds, and keeping up with our Snowbird videos for social media to keep you visiting, even from afar. We’re here making sure that when this passes, and you’re ready, our incredible team and beautiful home will be ready, too. 

Until then we will continue to share our daily tranquility moments, and are working to get our 2020 season gifts online- (your favorite t-shirts, hats, coffee mugs, and more)- You may have noticed our updated website.

This is the first springtime Snowbird has been closed since 1943 when the lodge closed due to the rationing of supplies during World War 2 and it is an interesting feeling here on the mountain. We are closely watching the guidelines from our Governor, who has outlined a three-phase opening for North Carolina, beginning May 8th. While we wait for the official go, we are putting all of the care and safety precautions in place, as you will read more about below.

Snowbird’s expansive 100 acres and the surrounding ¾ of a million acres of National Forests together with the fresh mountain air have long been and will continue to be an escape for relaxation- A place where you can disconnect to reconnect.

Until we re-open, our front desk hours are Monday-Friday, 9 am – 3 pm. For any questions, concerns, or information about the lodge or our area, please feel free to reach out via phone or email (innkeeper@snowbirdlodge.com). 

We look forward to welcoming you back, soon…

Robert and Mandy 

The health and safety of you- our guest, our staff, our community, and our state, remains our top priority. With the evolving coronavirus, here’s what we are doing to help.

  • Closely monitoring the situation and taking action. We are actively following the updates from the Centers for Disease Control and Prevention (CDC) and local health officials. As developments occur, we are taking necessary action to help protect our guests and community. 
  • Providing safe and clean environments. Our team is working diligently to ensure the highest levels of hygiene and cleanliness with enhanced routine cleaning in preparation and more proactive and preventative measures in place. We have increased the cleaning of restrooms and public areas. Our team is focused on sanitizing frequently touched items throughout the day, and are required to wash their hands and use sanitizer frequently. In addition, we have made a hospital-grade dual immunity and self-protection product, Theraworx Protect, that goes beyond cleansers and sanitizers (safe for your hands and face), available in our great room and public restrooms.
  • Social distancing guidelines. Dining room seating will comply with social distancing guidelines and the restaurant will not be open to the general public during the multiple phases of re-opening our Governor of the state of North Carolina has proposed.
  • Supporting our guests. We continue to strive to do our best for our guests and will take all care and safety precautions to help you feel comfortable and safe.
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